Terms and Conditions

Last Updated: 27 July 2023

Welcome to Essence of Health + Fertility. By using and accessing our website, you agree to comply with the following Terms and Conditions. Please read these terms carefully before making any purchases or using our services. If you do not agree with these terms, please refrain from using our website.

1. Use of Website:

1.1. You must be at least 18 years old to use this website and make purchases.
1.2. You are responsible for maintaining the confidentiality of your account login details and restricting access to your account.
1.3. You agree not to use our website for any illegal or unauthorized purpose.

2. Product Information:

2.1. We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that the information is error-free, complete, or up-to-date. We reserve the right to correct any errors or inaccuracies without prior notice.
2.2. Product colours may vary slightly due to differences in monitor displays and settings. We do not guarantee that the colours shown on your screen will precisely match the actual product colours.

3. Placing Orders:

3.1. By placing an order, you are making an offer to purchase the products selected at the specified prices, subject to these Terms and Conditions.
3.2. We reserve the right to decline or cancel any order at our discretion. In case of order cancellation, we will refund any payment made for the cancelled items.
3.3. Orders are subject to availability of products. In the event that an item is out of stock after your order has been placed, we will notify you and provide alternatives or issue a refund.
3.4 All Prescription Required (Practitioner Only products) require a valid prescription from an Essence of Health + Fertility practitioner. Any Prescription Required (Practitioner Only products) purchased without a valid prescription will be cancelled and a refund processed for the item/s.

4. Payment:

4.1. We accept payment through secure payment gateways. You must provide accurate and valid payment information.
4.2. All prices are listed in Australian Dollars (AUD) and are inclusive of GST, unless otherwise stated.

5. Shipping and Delivery:

5.1. We aim to process and dispatch orders promptly. Shipping times may vary based on your location and the selected shipping method.
5.2. Shipping fees and delivery times will be provided during the checkout process.
5.3. We are not liable for any delays or damages that occur during shipping and delivery, as these are the responsibilities of the shipping carriers.

6. Returns and Refunds:

6.1. Please refer to our "Refund Policy" for information on returns and refunds.

7. Intellectual Property:

7.1. All content, including images, logos, and text on this website, is the intellectual property of [Your Online Shop Name] and is protected by copyright and other applicable laws.
7.2. You may not reproduce, distribute, modify, or use our intellectual property without our prior written consent.

8. Privacy:

8.1. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and safeguard your personal information.

9. Changes to Terms and Conditions:

9.1. We may update or modify these Terms and Conditions from time to time. Any changes will be effective upon posting on our website.

10. Governing Law and Jurisdiction:

10.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia.
10.2. Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Australia.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@essenceofhealth.com.au

Thank you for choosing Essence of Health + Fertility.

Essence of Health + Fertility
6/685 Brighton Rd
Seacliff, SA 5049
08 8296 4333