Vouchers are valid for 6 months from date of issue. e-vouchers are automatically sent to the requested email. Physical vouchers can be requested by contacting the clinic for collection or postage (postage fee will be payable). To redeem your voucher you must present it at the time of your appointment. Vouchers cannot be used for any other health services or products. Cancellations within 24 hours of your appointment will result in forfeiture of voucher. Not redeemable for cash. It cannot be replaced if lost.